At the NACS HR Forum in Nashville this week, attendees from across the convenience and fuel retailing human resources field heard from Joanne, HR Forum moderator and co-presenter of the conference’s opening session, “Our Profession: How HR Impacts the Convenience Industry.”
“People have issues. They’re real, they’re legitimate, and we need to address them,” said Loce. “You need to be empathetic,” Loce added. “It doesn’t mean you personally have to handle [everything]. As we get larger, we start to build capabilities in managers.” Read the full article >